Managed Reservations for Restaurants
The System Built to Handle Every Reservation, Every Time
GuiCo helps restaurants and pizzerias manage direct online reservations, save customer details, send automatic reminders, recover missed calls, and request Google reviews — without adding extra work for the staff.
Direct booking page for your restaurant
Email and WhatsApp confirmations
Customer reminders before the visit
Missed-call recovery message
Google review request after the meal
Customer data saved in your own database
No fixed monthly fee — €0.20 per cover booked through the form
"Excellent service!"
Book a table
WhatsApp reminder
Today, 18:00Hi Marco! Reminder for your table for 4 tonight at 20:00. See you soon!
Built for restaurants & pizzerias
While your team runs the floor, GuiCo runs the bookings.
Your Reservation Flow
Your Daily Operations
Your Table Schedule
Customer Experience
The Problem
Restaurants Are Losing Reservations Because the Process Is Still Too Manual
Many restaurants still handle reservations through calls, WhatsApp, Instagram, and notes, which leads to missed requests, scattered data, and extra staff work during busy service.
Missed calls during service
When staff are busy, missed calls can quickly become missed reservations.
Unhandled requests
Requests from WhatsApp, Instagram, calls, or website messages can be delayed or forgotten during busy service.
Disorganized reservations
Bookings across multiple channels make dates, times, guests, and special requests harder to track.
Customer data is not saved
Customer details are often collected but not saved in a proper database.
The website does not convert
A weak, outdated, or missing website makes direct reservations harder for customers.
Few Google reviews are collected systematically
Without automatic review requests, happy customers often leave without helping grow your Google reputation.
Too much manual work for the staff
Manual confirmations, reminders, missed-call replies, follow-ups, and review requests add extra work during busy service.
Dependence on external platforms
Third-Party platforms can bring bookings, but may add dependency, higher cover fees, and less customer control.
The real issue is operational and commercial: the restaurant loses requests, does not measure its reservation data properly, and does not re-engage customers after the visit.
The Solution
Smart Reservation System for Restaurants and Pizzerias
GuiCo helps your restaurant receive online reservations, save customer data, send automatic confirmations and reminders, collect Google reviews, recover missed calls, and see simple monthly results — without adding work for the staff.
Online reservations from your own booking page
Customers choose a day and time, add their details and notes, then submit the reservation request.
Customer data saved automatically
Save customer details, preferences, and consent to create a smart database for follow-ups and repeat business.
Reservation calendar with clear availability
Reservations are added to the calendar with time-slot and seat-limit controls to help prevent double bookings.
Phone reservations can still be managed
Phone bookings can still be entered manually and kept visible in one system.
Automatic confirmations
Customers receive automatic email and WhatsApp confirmations after booking.
Automatic reminders
Customers can receive reminders before their visit, helping reduce manual follow-up from the staff.
Internal restaurant notifications
The restaurant is notified when a new reservation arrives, making it easier for the team to stay updated.
Missed-call recovery
A missed call triggers an automatic message so the customer can continue the reservation request.
Google review requests after the visit
After the meal, customers receive a Google review request.
Automated reservation handling
Captures booking intent, collects customer details, and helps move reservation requests forward without adding extra work for the staff.
Simple monthly report
Each month, the owner sees reservations, covers, missed calls, messages, reviews, new contacts, and re-engaged customers.
Managed from setup to ongoing use
GuiCo configures and manages the booking page, calendar, CRM, reminders, reviews, missed-call flow, notifications, and reports for you.
GuiCo keeps reservations organized, reduces lost requests, improves customer data, supports review collection, and lowers manual staff work while your phone process stays in place.
How it Works
How GuiCo Works From Booking to Review
A simple flow for the customer, a clearer system for the restaurant.
The customer visits your booking page
Customers can access your booking page from your website, link, social profile, or booking button.
They choose a day and time.
Customers choose an available time based on your restaurant’s schedule and online availability.
They enter their reservation details
The form collects name, phone, email, number of people, notes, and privacy consent.
The reservation is saved
The booking is saved in the database and added to the reservation calendar.
Confirmation and reminders are sent
Customers receive automatic email and WhatsApp confirmation and reminder messages.
The customer receives a review request
After the visit, customers receive a Google review request.
Your Reservation System Pays for Itself
You pay €0.20 per cover — but each table generates significantly more revenue for your restaurant. Even one recovered table can cover the system cost for the entire day.
1–2 Tables
Recovered per day covers system cost
37%+
Reduction in missed calls
More Revenue
Without extra staff workload
Comparison
Build More Direct Reservations Without Losing Customer Ownership
GuiCo gives your restaurant a managed direct booking system, instead of leaving the whole customer relationship to external platforms.
| Option | What it provides | Main challenge |
|---|---|---|
| Marketplace platforms |
Marketplace visibility and booking traffic | Higher per-cover fees and less control over customer relationship |
| Flat booking software |
Booking tools with a fixed monthly cost | The restaurant still needs to configure and manage the tool |
|
US
GuiCo
|
Managed booking page, reminders, CRM, missed-call recovery, Google review requests, and reporting | Focused on reservations received through your own direct form |
GuiCo helps your restaurant create a stronger direct reservation channel while keeping customer data inside your own system.
Free Audit
See Where Your Restaurant Is Losing Reservations
Request a free audit of your current booking flow, website, reviews, missed-call handling, and customer data setup.
What we review
Is it easy to book directly from your website?
Are missed calls followed up automatically?
Are customer details saved in one place?
Are Google reviews requested after the visit?
Are WhatsApp and email reminders being used?
Are you building a customer database you can re-engage?
Are you relying too heavily on external platforms?
FAQ
Frequently Asked Questions
Does GuiCo replace our phone?
No. Your restaurant can continue taking phone reservations. GuiCo adds an online reservation system that works alongside your existing process.
Can phone reservations still be added manually?
Yes. Phone reservations can still be entered manually, so online availability stays easier to manage.
How does GuiCo help with missed calls?
If a call is missed, the system can send an automatic message back to the customer so they can continue the reservation request.
Does GuiCo send WhatsApp messages?
Yes. GuiCo can use WhatsApp for confirmations and reminders. WhatsApp requires activation through the WhatsApp Business API.
Do we keep our customer data?
Yes. Customers who book through your restaurant form are saved in your customer database.
How are Google reviews collected?
After the visit, the customer can receive a review request by email or WhatsApp. The message sends them to your Google review page.
How much does GuiCo cost?
The main offer is €0.20 per cover booked through your restaurant's own reservation form, for 500+ covers, the rate drops to €0.10 per cover. Best of all, there are no setup or onboarding fees, so you can get started with €0 upfront.
What counts as a cover?
A cover is counted based on the number of people entered in the booking form.
How is GuiCo different from booking platforms?
Booking platforms bring you traffic. GuiCo builds and manages your own direct reservation system.
Is GuiCo just booking software?
No. GuiCo is managed for you. The setup, booking page, reminders, review requests, missed-call recovery, customer database, and reporting are handled as part of the service.
Is privacy consent included in the booking form?
Yes, the booking form should include privacy consent and a privacy notice. WhatsApp and marketing communication should also use proper consent.